Softphones: ClearlyAnywhere and MicroSIP

A softphone lets you make and take business calls from your computer or mobile phone. We support two:

ClearlyAnywhere (fully supported)

• Our managed softphone, from our carrier partner ClearlyIP.
• Mobile: $20 per user per year. Desktop: $50 per year for your whole system.
• The mobile app is included with the Home Office plan.
• Fully supported: if something goes wrong, we fix it.

MicroSIP (free, Windows)

• A free softphone for Windows that works well for many teams.
• It isn't our software, so we help with basic troubleshooting but can't support it beyond that.

You can use another softphone if you prefer; the same limits as MicroSIP apply.

Softphone not working?

1. Fully close the app and open it again.
2. Try a different network (for example, switch from Wi-Fi to cellular, or another Wi-Fi).
3. If you use a VPN, try with it turned off.
4. Still not working? Open a support ticket. If everyone has lost their phones at once, call 1-855-444-0244.